Harvey's Fish Restaurant Tunbridge Wells : Customer Survey

Every survey submitted will be entered into a prize draw. Each month a winner will be picked at random and the prize is a fish supper for two with a bottle of thoroughly pleasant organic sparkling wine.

We opened in July 2024. We'd love to get your feedback. We want to keep improving what we are doing. Our goal is to provide the best fish and chips possible, but as with any product that is naturally occurring and as variable as food, we can only improve at meeting and exceeding customer expectations if we know where we are getting things right and where we need to adjust what we are doing - or perhaps consider new ways of doing things.

Please enter your email address and/or mobile number and then just scroll down to complete the survey, which should take no more than a few minutes:

Name:
Email:
Telephone:
How many times have you visited Harvey's Fish Restaurant Tunbridge Wells?

Please select:

How often would you usually eat fish and chips from a takeaway or restaurant?

Please select:

How would you rate our chips?

Please select:

Poor

Average

Good

Very good

Excellent

Any comments on our chips:

How would you rate our battered fish?

Poor

Average

Good

Very good

Excellent

Any comments on our battered fish:

If you had a pan fried option e.g. wild salmon what did you think?

Poor

Average

Good

Very good

Excellent

Any comments on pan-fried option (if applicable):

How would you rate our service?

Please select:

Poor

Average

Good

Very good

Excellent

Any comments on service:

How would you rate the ambience?

Please select:

Poor

Average

Good

Very good

Excellent

Any comments on ambience or interior:

How would you rate the overall value for money?

Please select:

Poor

Average

Good

Very good

Excellent

We use beef tallow (also known as beef dripping) for all deep fat frying. How important is this to you?

Please select:

I avoid seed oils for health reasons

I like to avoid seed oils generally if I can but am not too bothered

I prefer the taste of food deep fried in beef dripping

I don't mind what oil or fat the food is deep fried in - the quality of the raw ingredients and cooking skill is more important

I'd prefer to have food fried in seed or palm oil but will tolerate beef dripping

Having tried it, I have decided I don't like food fried in beef dripping

If you would like to see any food item on the menu that we don't currently offer, what would it be?

What did you think of the drinks on offer in terms of range and value?

If you would like to see any drink whether a soft drink or wine or beer that we don't currently offer, what would it be?

Please tick any food items which you might be tempted to order if they were to be on the menu when visiting Harvey's:

battered artisan sausage (e.g. venison and red wine, beef and ale) served with chips

grilled or pan fried artisan sausages served with onions, red wine sauce, mashed potato

battered Wagyu burgers with chips

beef and ale pie and chips or mash

deep fried duck leg with game chips and bread sauce

fish-cake and chips

steak frites - or steak and chips

wild game such as venison steaks, rabbit or hare, pheasant, when in season

grain-free pasta dishes (e.g. pasta made with lentil, chickpea, or pea flour)

whitebait (deep fried)

sardines (pan fried or grilled)

grilled cod or haddock

homemade fishcakes

lamb chops or cutlets

homemade all butter pastry pies

huss (dogfish also known as rock salmon)

skate

vegan food

Would you be interested in venue hire (exclusive use of the restaurant) for business events or private parties?

Yes No Don't know

Would you consider having lunch (or takeaway food) on a Saturday if we were open earlier e.g. from 12.30pm or 1.00pm?

Yes No Not sure

Please enter any general comments as to how we could improve what we are doing:

Which deep fried potato product is usually enjoyed with fried fish?